Shinyei Technology Co., Ltd. recognizes the importance of protecting personal information, complies with laws and regulations, and believes that it is our social responsibility to protect our customers' personal information with the utmost care. We have established a privacy policy for your convenience and will treat your information strictly in accordance with it.

We will use the personal information provided by our customers within the scope of the following purposes.

To contact customers in order to provide services such as replying to inquiries by phone or e-mail and notifications, and to contact customers, and to ask for other information for the purpose of improving the provision of services to customers. In some cases, we will clarify the purpose of the request in advance.

We will not disclose personal information provided by our customers to any third party except in the following cases.

- When the customer has consented.
- If disclosure is requested by relevant organizations due to laws and regulations, etc.
- Among the above cases, when disclosure is made in a state where the individual customer cannot be identified.

In regard to downloading Monitoring Software, be sure to read before use.

- The software is provided free of charge and is therefore provided as is, without any warranty. Shinyei Technology Co., Ltd. makes no warranty, express or implied, regarding the absence of defects, merchantability, fitness for a particular purpose, non-existence of infringement, etc. All risks arising from the use or function of this software must be borne by the user.

- The software may change specifications such as the interface, configuration and contents without prior notice. The binary compatibility after the change is not guaranteed.

- Shinyei Technology Co., Ltd. is not obligated to correct any errors, malfunctions or defects in the software due to changes in the specifications or any other reason.

- The authority, copyright, ownership, and intellectual property rights of the software and copies of the software belong to Shinyei Technology Co., Ltd. or its supplier, which is a third party, and shall not be transferred to any other party.

We will strive to prevent personal information from leaking to outside parties.
We cannot be held responsible for ensuring the safety of personal information on third party websites linked from our website.
Regarding the protection and management of personal information at each link destination, we ask that you to check our Privacy Policy and Cookie Policy.